Privacy Policy for ABI College

This policy sets out how ABI College uses and protects any information that you give to ABI College and its constituent schools Language Vision and The School of Dental Nursing. ABI College is committed to safeguarding the personal information you provide to us and to protect your privacy. By submitting your personal information via any of our websites ( and you are confirming that you have read and understood how we may use your personal information provided by you.

Data Controller Contact Details

The Data Controller is ABI College, 3 The Mount, Acton, London, W3 9NW

0208993 4500,

1. Collecting personal information

We collect personal information about you when you register with us through our

(i) Electronic registration/enquiry forms on ( and (NB If you sign up for (, you may also receive information from our sister sites and or vice-a-versa).

(ii) Through completing a survey.

(iii) When you apply for one of our courses online.

(iv) When you comment or write your testimonial (Student Success Stories) on one of your courses you studied. Only your name and course will be shown on the public-facing website. This information is only used to identify you as a contributor to the comment/testimonial section of the website post and is not passed on to any of the third party data processors detailed below in section 5.0. Your comment and its associated personal data will remain on our site until we see fit to either remove the comment or remove the comment/testimonial post. Should you wish to have the comment/testimonial and its associated personal data deleted, please contact us.

(v) Student Information System

Student Information Systems is a dedicated software as service app which helps ABI College to manage all the applications within the recruitment process. All the data stored within Student Information System is stored securely and managed only by ABI College within a dedicated hosting space.

(vi) Internal Databases

Personal data directly related to the education process and progress of all the individual students may be stored in internal databases of ABI College and its schools Language Vision and The School of Dental Nursing. In this case all the data is stored on the internal server owned and managed by ABI College. Data is collected securely. Access rights administration ensures that the data is available only to limited and authorised members of staff.

2. Cookies and site browsing tracking

In addition to your personal information when you register, when you use our website we also collect tracking information such as your browser type, the type of operating system you use, your IP address, and pages visited on the site. This information helps us increase the user-friendliness of our website and to better tailor our website to your needs. We use cookies and Google Analytics to track user interaction, to determine the number of people using our site, to better understand how people find and use our web pages and to see their journey through the website. We consider Google to be a third party data processor (see section 6.0 below).

3. How the information is used

We collect the personal information you supplied in section 1.0 so that we can send you requested relevant information on courses or information that will be of interest to you. You will be updated regularly throughout the year with our newsletters and e-shots – and each time we communicate with you there will be the opportunity to unsubscribe.

We collect information for the following purposes:

– To reply to your enquiries more efficiently through the services we provide.

– To send you news items, including information on courses you might be interested in by email. (NB If you sign up for (, you may also receive information from our sister sites and or vice-a-versa).

– To inform you of new courses, products and services that may be of interest to you by email.

– To conduct market research by email.

4. Marketing Automation

ABI College uses marketing automation which means that some information is provided to customers in an automated way without human intervention. The information is provided always as a result of customer’s request made by the contact form and giving them the right to unsubscribe and stop communication. ABI College performs regular checks if automated service works in order to fulfil its objectives.

5. Sharing Information with our external bodies and organisations

 We may share specific parts of student information with our external partners such as awarding or regulatory bodies. The reasons we do this are as follows:

–       To manage our relationship with external organisations/bodies to manage your academic information and your academic success.

–       To highlight to partners that respondents to our survey have stated they have applied or intend to apply to their university or a similar university if this information is completed in the survey data.

–       To allow a partner awarding organisation/body to check if a student application meets eligibility criteria and indicates suitability for the course applied for.

ABI College collects special categories of personal data such as nationality, ethnic origin, religious belief, sexual orientation, disabilities, and criminal convictions. This is done during the recruitment process and applicants are asked to give their consent at this stage. This category of data is collected to meet the statistical requirements of external higher education authorities and the original consent implies acceptance of such disclosure.

NB in case of University partner programmes you will complete their own application and apply for a course directly. In these cases the university’s privacy and protection will apply.

We also provide some top level information to our regulatory bodies (such as HESA, OfS, QAA) with regards to the generic profile of students who have signed up to our courses, eg average age, gender, nationality and attendance records. We will only provide generic statistics about the type of students on request. It is not linked to an individual’s details.

6. Third party data processors

We use a number of third parties to collect and process personal data on our behalf. These third parties have been carefully chosen and all of them comply with data regulations.

The third party data processors we use are:

7. Strict no sharing policy

We will never share your email address details with third parties (excluding our third party data processors detailed in section 6.0). We NEVER sell our data or give access to it to anyone else so no third parties will contact you. All direct communication comes from ABI College and its constituent schools.

From time to time we may share aggregated anonymous information about visitors to our site to business partners such as the number of users we have, their average age, location, etc. This information will be shared in a way that ensures your identity is not revealed.

We may also disclose or access your account if required to do so by law or any other governmental body.

8. Lawful basis for collecting data

ABI College Ltd lawful basis for processing personal data complies with Article 6 of the GDPR categories:

(a) Consent: and (f) Legitimate interests.

9. Security of personal information against cyber-attacks & breaches

Our technical services provider holds all student data on their servers to process this information, however they do not use it.

Although we use HTTPS connections to encrypt and protect your information, sending data over the internet is not completely secure, so we cannot guarantee the security of your personal information while it’s in transit. Once we receive your personal information our technical services provider has procedures and security features in place to ensure that it is protected against cyber-attacks and potential breaches.

10. Links from our websites

Our websites contain links to other websites, which are not controlled by ABI College Ltd. This Privacy Statement applies only to our sites. Please note if you click on a external link, the click may take you off our website.

11. Unsubscribing & removing your ABI College Data

You can unsubscribe from our email services by clicking the ‘unsubscribe’ link in any of our email communication to you. This will not remove your personal data associated with your courses or studies.

If you have previously submitted a student application, newsletter subscription or participated in our surveys, we may still hold some of the information you provided even after you unsubscribe from our emails. If you would like us to fully remove your information please contact us with your request at including your full name and email address.  We will ensure that it is removed in line with GDPR policies and timescales on request.

12. Data Retention

ABI College processes personal data not longer than is necessary for the purpose they were collected.

13. Your rights

If you need more information about your rights (such as to be forgotten, to access information, to be informed, to withdrawn consent) in relation to your personal data and ABI College or you would like to execute your rights, please contact us at

14. Complaints

If you are unhappy with how we deal with your personal data, you can make a complaint. If you want to make complaint, first, please consider contacting us is informal way and we will do everything to put the things right. You can contact us

11. Privacy policy changes

If our privacy policy changes significantly we will contact you by email and advise you what has changed. This email will contain an unsubscribe link like all our other email correspondence giving you the option to opt out.


Privacy Policy: Last modified May 2018.

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3 The Mount, Acton, London, W3 9NW
Phone Number
0208993 4500
Email Address
80 London street, Berkshire, Reading, RG1 4SJ
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